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Brand Refresh

Product StrategyUI/UXBrandingUser Testing

Redefining the Priceline Brand at Scale

Priceline mobile app and web screens showing the refreshed brand across search, planning and hotel results
Role
Vice President, Head of Design & Research

Problem

Priceline’s brand had gone 20 years without a refresh and needed a more modern, playful, and elevated look, one that showed up consistently across web, iOS, and Android, where teams, architectures, and release cadences differed and the short-term payoff of consistency was unclear.

Approach

We treated brand consistency as a business lever rather than a visual preference, grounding the case in industry research on trust, revenue, and cross-platform experience. I set a creative vision, aligned a cross-functional design team, explored multiple directions, and used stakeholder influence to show that consistency builds trust and long-term brand equity, even when the short-term payoff was unclear.

Solution

A new brand system, sold to executive leadership and carried across web, iOS, and Android. It moved Priceline toward a more modern, playful, and elevated look and unified the brand across platforms. I led the vision, alignment, and execution.

By the numbers

Why consistency matters

23%
revenue increase linked to consistent brand presentation
81%
of consumers cite trust as a factor in purchase decisions
Up to 20%
revenue gains linked to cross-platform consistency

Figures are cited industry research, not Priceline results.

Let’s talk

The world is evolving faster than ever. I thrive at the intersection of emerging technology, leadership, and hands-on problem-solving, turning complexity into clarity and tackling challenges that truly matter.

I welcome the opportunity to connect and share more.

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